Tourists and drivers who prefer not to use TxTag can pay their Central Texas tolls using a convenient Pay By Mail option. There's no need to prepay or register. Simply use the toll road and wait for your bill to show up in the mail.

Equipment on the expressway will take a picture of your license plate and that information will then be used to identify the registered owner of the vehicle. A bill for the tolls will then be sent to the registered owner’s address.

If you plan to use the Pay By Mail program make sure your vehicle registration and title information is up to date to avoid the possibility of not receiving your bill. Failure to pay a Toll Bill can result in additional fees and court fines. If you lease or loan your car out, be aware that under Texas law you are responsible for any tolls incurred by the driver.

Toll rates for people who Pay By Mail are higher than for drivers with a TxTag to offset the cost of processing license plate information and mailing the Toll Bill. In addition, each Toll Bill comes with a $1.00 processing charge. Depending on which toll roads you use, you may be issued separate Toll Bills.

Pay By Mail customers have 30 days to pay their bill either in person, via check, online or over the phone.

Click here for information about payment options.

Violations

Every Mobility Authority customer is important to us. Our goal is provide the best driving experience possible while ensuring every customer is treated fairly and pays the appropriate toll. Pay By Mail customers are given 30 days to pay their bill. In some situations honest customers may accidentally fail to pay their bill for a variety of reasons. In other cases, individuals intent on breaking the law may intentionally not pay their fair share. Here are the steps a Pay By Mail customer can expect if they fail to pay their bill:

• Failure to pay a Toll Bill within 30 days will results in the vehicle owner receiving a Notice of Toll Violation. An additional $15 fee is added to the original Toll Bill.

• Failure to pay a Notice of Toll Violation within 30 days will result in the vehicle owner receiving a Final Notice of Toll Violation. An additional $15 fee is added to the original Toll Bill.

• Failure to remit payment within 30 days of receiving a Final Notice of Toll Violation will result in the vehicle owner being referred to a collections agency. If your vehicle is referred to collections, an additional $30 fee is added to the original bill.

• If the collection agency is unsuccessful in recovering the money that is due, the vehicle owner may be charged with a misdemeanor.

Click here to pay your toll violation online

Payment Options

Pay By Mail customers have 30 days to pay their bill either in person, via check, online or over the phone.

Online

Toll Bills or Toll Violations can be paid online using your Visa or MasterCard credit or debit card. You may also pay by using your Checking, Savings, or Money Market account.

To make payments you will need the 6 character reference number and your license plate number found on your notice. You must be a valid account holder or authorized user of the credit or debit card you wish to use. Payments made to Municipal Services Bureau take 1 to 2 business days to post to your account.

By Mail

Payments may be mailed to the Municipal Services Bureau. The notice you receive provides you with a remittance voucher and return envelope for your convenience. If you do not have the voucher you may still remit your payments by 1st class postage to:

Municipal Services Bureau
CTRMA Processing
PO BOX 16777
Austin, TX 78761-6777

Municipal Services Bureau accepts payments by mail in the form of personal or business check, money order and cashier's check. Do not send cash by mail. Be sure to write your full name, 6 character reference number and your license plate number on your payment.

In most instances, mailing your payment 10 days prior to the due date should be sufficient time to ensure proper posting.

By Phone

Payments can be made over the phone by contacting Municipal Services Bureau at (512) 323-4204.

Walk-In Payments

Payments may be made in person at this address only:

Municipal Services Bureau
6505 Airport Blvd, Suite #100
Austin, TX 78752

The lobby is open for walk in payments Monday – Friday from 7:30am – 7:00pm. Municipal Services Bureau accepts personal checks, money orders, cashier's checks & cash for the exact amount for the payment only. Change is not provided.

The payment lobby is located next to Highland Mall. There is no night drop box, so all payments must be made during regular business hours.